Modern Tire Dealer features Leverege COO on bringing AI to the service bay

Modern Tire Dealer sat down with Leverege COO Calum McClelland for an episode of The Modern Tire Dealer Show on where AI is already changing day-to-day service center operations — and where it's still mostly hype.

McClelland walked through PitCrew's role in that shift, including a use case customers found on their own: Using PitCrew's live bay status displays to give drivers an update on their service time before they even notice they're delayed. "It's a great example of how you need both the AI and the human," McClelland said.

He also laid out the questions independent dealers should ask any AI vendor before buying in — how long the company's been around, how focused they are on the industry, what the all-in pricing actually looks like, who owns the data, and who else in the space is already using the product.

Read the full story at Modern Tire Dealer: How to Use AI at Your Tire Dealership