Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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In oil change, speed is the product. But without real-time visibility into every bay, idle time goes undetected, delays go undiagnosed, and customers leave the line before they're served.

PitCrew is purpose-built for auto service — not adapted from security cameras or car wash software. Track every vehicle from the moment it pulls in, and turn bay-level data into the per-shift insights that increase throughput, reduce drive-offs, and turn your busiest days into your most profitable ones.


PitCrew helps you convert more of the demand you're already generating, so your busiest days become your most profitable, not just your most stressful.
Convert more during your busiest hours. When demand is high, every slow bay is lost revenue. PitCrew flags issues before they back up the line — so when the backlot is full, your team converts demand instead of losing it.
See what your POS can't. PitCrew shows you what actually happened on the floor, so the numbers you're using are ones you can trust. Car in the bay, but not the POS? PitCrew sees it
Stop drive-offs before they cost you. When lines back up, customers leave — and you usually never know it happened. PitCrew counts every arrival and drive-off, so you can see how much revenue you're losing and start staffing to recover it.

The gap between your best day and your worst is quick access to good information. PitCrew gives managers and technicians live, bay-by-bay ground truth, so every shift can run like your best one.
Make every shift a positive feedback loop. Live TV displays show technicians how their service is tracking in real time — so they can course-correct on the car in front of them, not in a conversation after the fact.
Know why work stops and keep it moving. PitCrew flags stalled services, captures the cause, and surfaces patterns in daily and weekly reports. From missing parts to intake friction to process gaps — turn constant headaches into solvable problems..
Do more with the team you already have. Less time lost to friction, fewer gaps between services, more cars through per shift — the same crew, running sharper.
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Consistency doesn't happen by accident. It happens when every manager and every technician has the same information, the same targets, and the same standard — whether you're on-site or not.
See every store, from anywhere. District managers can't be everywhere — but PitCrew can. Get a live, bay-by-bay view of any location from your phone, tablet, or desktop, so when a service stalls or a bay goes quiet, you know about it in real time.
Roll out your best store's playbook everywhere. See service times, delay rates, and bay utilization across your whole network — so what works at your best store stops being institutional knowledge and starts being the baseline.

PitCrew works with your existing cameras and connects to your POS, so you're enhancing what you already have, not replacing it. Whether you're piloting one store or rolling out across a hundred, the system scales with your footprint.
PitCrew was designed for auto service, not adapted from a security product. Get metrics, workflows, and a data model designed specifically for oil change service.
The same cameras that track your services protect your property. After hours, PitCrew handles security monitoring and claims documentation, so a slip-and-fall or a damage dispute is captured automatically. Two jobs, one platform.