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Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
We’ve successfully received your information and we’ll get in touch with you soon :)
Get seamless visibility into every auto service bay across your entire store footprint. PitCrew automatically tracks every vehicle through every stage of service and gives your managers answers their current tools can't.
PitCrew automatically tracks every vehicle through every stage of service, as it happens. Managers and technicians work from the same live picture and delays get caught while there's still time to fix them.
Broadcast bay status, elapsed times, and on-target indicators to monitors on the shop floor. Every manager and technician sees the same picture, including the bay that's running long.
Configure target service times per bay, per location. Get notified the moment a service is delayed, so managers can intervene before the delay compounds.
PitCrew autonomously tracks the actual duration of every service and captures the cause of every delay. Recurring hold-ups stop being mysteries, and become fixable problems.
PitCrew automatically measures every service from the moment a vehicle pulls into a bay to the moment it pulls out, no matter when the invoice opens or closes. See how long services actually take, and which services or bays consistently run long.
When a service runs long, PitCrew prompts the manager to log what caused it — incomplete invoice, parts wait, multi-service overlap, customer hold. Explanations are aggregated across locations to highlight recurring patterns you can actually fix.
PitCrew’s dynamic performance reports show you what’s changing over time, and which of your locations is leading the charge. Prove what’s working, and fix what isn’t.
Every manager gets the numbers they need to start the shift informed: average service times, on-target rates, throughput trends.
Rank every location across your portfolio on the metrics that matter: throughput, average service time, on-target percentage. District managers see who's leading, who needs support, and what best-in-class looks like across the network.
Monitor your bays to provide labor insights and customer flow visibility your current system can’t capture.
Build a searchable record of every service and monitor your property after hours from one platform.
Connect to existing systems without replacing infrastructure or rebuilding your tech stack.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.
See how PitCrew increases throughput and drives urgency.
See how PitCrew reduces service times and tracks queue abandonments.
See how PitCrew eliminates blind spots and reduces unplanned downtime.
See how PitCrew optimizes staffing and provides accurate service time estimates.
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