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Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
We’ve successfully received your information and we’ll get in touch with you soon :)
Equip your managers and technicians with automated insights into bay utilization, service times, and technician performance to achieve higher efficiency, lower wait times, and increased revenue in all your service centers.
PitCrew functions as an AI co-pilot for your store managers, monitoring operations and delivering actionable insights in real-time. Identify which technicians need help, which vehicles risk delays, and where to focus resources for maximum throughput—ensuring every service bay operates at peak efficiency across all service centers.
Complete visibility into every vehicle service from start to finish.
Real-time staffing insights to boost performance and avoid delays.
Transparent service experiences with AI-powered forecasting.
Trend tracking across locations to uncover top performers and hotspots.
PitCrew has a proven record delivering measurable impact to automotive service centers. From increasing daily service volume to uncovering hidden operational bottlenecks, PitCrew is helping shops of all sizes transform data into performance. Here are four customer stories that show the power of bay utilization in action.
One service center used PitCrew to spot idle time in their bays and realized how much revenue they were missing. By adjusting scheduling and staffing based on real-time data, they boosted daily services per store by up to 8—without extending hours or adding staff.
Delays weren't always coming from the service bays - often they started at the front desk. One customer found that “incomplete invoices” and “incorrect instructions” were top delay causes. After improving front-end processes and using PitCrew to track issues, they cut delays and improved bay flow.
A shop manager noticed some technicians were less productive but didn’t know why. PitCrew revealed that newer techs were underutilizing their time due to lack of proper training. With this insight, the team launched targeted training that quickly improved performance across the board.
One shop installed real-time monitors showing bay usage, service times, and throughput. The data sparked friendly competition among techs, driving a consistent lift in output and turning KPIs into a source of motivation and pride.
PitCrew is proud to serve customers across a growing number of industries. Find out how PitCrew can provide value for your business by exploring the industries below.
Absolutely! We can integrate with your existing camera infrastructure, which often speeds up deployment and reduces costs. We'll work with you to assess your current setup and ensure compatibility with our solutions.
No problem! We offer flexible options for camera installation. We can manage the entire process for you, collaborate with your in-house IT team, or work with your preferred IT partner. Our goal is to make the transition as smooth as possible.
We prioritize the privacy of your employees and customers. We utilize advanced techniques like facial blurring or full body blurring, both on the edge and in the cloud, to protect identities. We can also completely black-out individuals from video feeds if required. This ensures compliance with privacy regulations and maintains a safe and respectful environment.
You retain full ownership of all video data recorded at your business. We will never sell your data to third parties. Your data is yours, and we treat it with the utmost confidentiality and security.
Yes, and you actually want us to! Your business is unique, so we need to fine-tune our AI models using the context of your business to deliver the highest accuracy and maximum value to you. Vision AI models don’t generate text or images, so there’s no risk of your proprietary information being exposed.
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