Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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From the moment a vehicle enters your service center until it drives away, PitCrew captures every movement and transforms it into insights that increase profitLs and reduce costs.
Complete visibility into every vehicle service from start to finish.
Real-time staffing insights to boost performance and avoid delays.
Transparent service experiences with AI-powered forecasting.
Trend tracking across locations to uncover top performers and hotspots.
Gain complete visibility across service centers with our advanced computer vision system that monitors every vehicle service.
Automatically track vehicles throughout their service journey, identifying make, model, year, color, and license plate linking each visit to customer history. Capture service times and bay utilization without manual check-ins, RFID tags, or barcode scanning.
Receive alerts when specific bays approach delays, allowing managers to reallocate resources before delays cascade.
Boost service efficiency with real-time staffing alerts and technician performance insights.
Analyze technician productivity metrics and service interactions to identify optimization and training opportunities.
Monitor live technician headcount and detect understaffing conditions that impact service efficiency and throughput.
Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.
Predict service completion and wait times based on vehicle type, service requirements, and historical patterns.
Provide customers with real-time visibility into expected service completion times, helping to manage expectations and reduce follow-up inquiries.
Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.
Track trends over time to uncover bottlenecks, spot anomalies, and measure progress toward key performance goals.
Benchmark key metrics across your service centers to identify exactly what drives success at top locations so you can implement these winning strategies network-wide.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.