Get Actionable Insights with AI-Powered Visibility into Every Service

From the moment a vehicle enters your service center until it drives away, PitCrew captures every movement and transforms it into insights that increase profitLs and reduce costs.

TRACK

AI-Powered Service Intelligence

Gain complete visibility across service centers with our advanced computer vision system that monitors every vehicle service.

Vehicle Recognition With VisionAI

Automatically track vehicles throughout their service journey, identifying make, model, year, color, and license plate linking each visit to customer history. Capture service times and bay utilization without manual check-ins, RFID tags, or barcode scanning.

Proactive Bottleneck Prevention

Receive alerts when specific bays approach delays, allowing managers to reallocate resources before delays cascade.

Learn More

REspond

Labor Intelligence

Boost service efficiency with real-time staffing alerts and technician performance insights.

Technician Activity Monitoring

Analyze technician productivity metrics and service interactions to identify optimization and training opportunities.

Real-Time Staffing Alerts

Monitor live technician headcount and detect understaffing conditions that impact service efficiency and throughput.

Learn More
Illustration showing people working on cars in service bays being tracked by AI

Ready to Supercharge Your Services?

Get a Demo

PREDICT

Customer Journey Management

Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.

Accurate Service Time Forecasting

Predict service completion and wait times based on vehicle type, service requirements, and historical patterns.

Customer Service Visibility

Provide customers with real-time visibility into expected service completion times, helping to manage expectations and reduce follow-up inquiries.

Learn More
PitCrew notifying customers when their service starts or their car is ready for pickup

Improve

Service Performance Analytics

Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.

Historical Daily and Weekly Reports

Track trends over time to uncover bottlenecks, spot anomalies, and measure progress toward key performance goals.

Cross-Location Performance Analytics

Benchmark key metrics across your service centers to identify exactly what drives success at top locations so you can implement these winning strategies network-wide.

Learn More
Illustration showing computer vision used to track the line and wait times at an oil change service center

Integrated with the Tools You Already Use

Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.

Azure Logo
Okta Logo
Microsoft Teams Logo
Zapier Logo
Twilio Logo
MapBox Logo
AWS Logo
Slack Logo
Coda Logo

Designed for the Way You Work

We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.