Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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From bay-level performance metrics and delay tracking to cross-store benchmarking, our action-oriented analytics help you uncover bottlenecks, compare efficiency across locations, and identify the habits of your top-performing teams.
Track trends over time to uncover bottlenecks, spot anomalies, and measure progress toward key performance goals.
Get bay-level metrics like average service time, delay frequency, and specific interruption reasons—empowering you to resolve inefficiencies at the root.
Instantly compare actual output per technician against headcount-adjusted goals to evaluate efficiency and support smarter scheduling decisions.
Understand exactly why delays happen with categorized root causes—like missing parts or invoice issues—so you can fix systemic blockers.
Benchmark key metrics across service centers to identify exactly what drives success at top locations and how to implement these winning strategies network-wide.
Use leaderboard rankings to quickly identify which stores deliver the fastest service times, lowest wait times, and highest throughput.
Compare key metrics across stores to isolate high-impact behaviors or workflows—then scale them system-wide to raise performance across the board.
Gain visibility into technician performance and staffing levels with real-time labor intelligence.
Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.
Automatically identify and monitor every vehicle in your service center using VisionAI—no tags or scans required.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.