Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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Automatically flag bays with insufficient staffing and monitor technician participation per job to prevent delays, surface training opportunities, and maximize team performance.
Analyze technician productivity metrics and service interactions to identify opportunities to optimize processes and train staff.
Monitor how many technicians contributed to each service job to identify overstaffing, collaboration patterns, and opportunities to streamline task ownership.
Surface patterns in productivity and service outcomes to pinpoint where additional coaching or support can improve consistency and quality across teams.
Monitor live technician headcount and immediately detect understaffing conditions that impact service efficiency and throughput.
Instantly flag when technician coverage drops below optimal levels for active bays, helping managers balance workloads before service delays occur.
Set tailored headcount rules by store, service type, or shift so you can align to your staffing model and prevent underperformance during peak hours.
Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.
Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.
Automatically identify and monitor every vehicle in your service center using VisionAI—no tags or scans required.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.