Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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From automatic vehicle recognition to bottleneck prevention and live leaderboards, PitCrew equips your team with accurate, actionable data that boosts productivity, enhances technician motivation, and drives more revenue—every single day.
Automatically track every vehicle journey in your service center, capturing service times and overall bay utilization.
Receive alerts when specific bays approach delays, allowing managers to reallocate resources before delays cascade.
Automatically prompt store managers to enter the delay reason when a service runs over, capturing delay reason analytics that fix workflows and improve team processes.
Instantly identify and track vehicle details like make, model, year, color, and license plate for faster, more accurate service operations.
Automatically identify and track vehicles via camera footage throughout their service journey without manual check-ins, RFID tags, or barcode scanning.
Integrate this automatically generated vehicle data with POS systems, eliminating manual entry and enabling accurate, efficient service ticket creation.
Monitor key metrics in real-time with performance trends and actionable insights, prioritized based on impact to your bottom line.
Display up-to-the-minute performance rankings by bay or technician to spark healthy competition and drive consistent productivity gains.
Reinforce a culture of ownership by giving employees clear visibility into how their work impacts service times, bay utilization, and shop efficiency.
Since turning the service center dashboard on, we've seen a noticeable decrease in delayed services and a clear boost in productivity. The team loves the live status monitoring. It’s made everyone more competitive about meeting service times, and if any crew member isn’t, others start hustling them along. I wish we had this earlier.
Store Manager, TIRE And AUTOMOTIVE SERVICE CENTER
Gain visibility into technician performance and staffing levels with real-time labor intelligence.
Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.
Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.
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