Vehicle Service Intelligence

Unlock Peak Bay Performance with Real-Time Service Intelligence

From automatic vehicle recognition to bottleneck prevention and live leaderboards, PitCrew equips your team with accurate, actionable data that boosts productivity, enhances technician motivation, and drives more revenue—every single day.

TRACK

AI-Powered Service Intelligence

Automatically track every vehicle journey in your service center, capturing service times and overall bay utilization.

Proactive Bottleneck Prevention

Receive alerts when specific bays approach delays, allowing managers to reallocate resources before delays cascade.

Delay Analytics

Automatically prompt store managers to enter the delay reason when a service runs over, capturing delay reason analytics that fix workflows and improve team processes.

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Recognize

Automatic Vehicle Recognition

Instantly identify and track vehicle details like make, model, year, color, and license plate for faster, more accurate service operations.

AI-Powered Vehicle Identification

Automatically identify and track vehicles via camera footage throughout their service journey without manual check-ins, RFID tags, or barcode scanning.

POS Integration for Service Continuity

Integrate this automatically generated vehicle data with POS systems, eliminating manual entry and enabling accurate, efficient service ticket creation.

Automatically identify the make, model, year, and color of vehicles in the service bay

GAMIFY

Service Center Dashboard

Monitor key metrics in real-time with performance trends and actionable insights, prioritized based on impact to your bottom line.

Motivate Technicians with Real-Time Leaderboards

Display up-to-the-minute performance rankings by bay or technician to spark healthy competition and drive consistent productivity gains.

Drive Accountability with Transparent Metrics

Reinforce a culture of ownership by giving employees clear visibility into how their work impacts service times, bay utilization, and shop efficiency.

Display live bay service analytics to your shop floor teams

Explore More Features

Labor Intelligence for Smarter Staffing

Gain visibility into technician performance and staffing levels with real-time labor intelligence.

Customer Journey Management

Deliver a smoother, more transparent service experience with AI-powered forecasting and communication.

Service Performance Analytics

Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.

Integrated with the Tools You Already Use

Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.

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Designed for the Way You Work

We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.

Learn How to Increase Throughput with AI

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