Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
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Forecast service durations based on vehicle type and job complexity, giving staff and customers reliable expectations from the start.
Predict service completion and wait times based on vehicle type, service requirements, and historical patterns.
Forecast service times with precision using AI trained on make/model, job complexity, and past performance data.
Equip teams with accurate time estimates to streamline scheduling, reduce surprises, and improve customer satisfaction.
Provide customers with real-time visibility into expected service completion times, helping manage expectations and reduce follow-up inquiries.
Automatically send notifications as service milestones are reached, reducing the number of inbound status calls.
Display live estimated completion times to help customers plan their day and build confidence in your service experience.
Uncover what’s working—and what’s not—with powerful historical and cross-location analytics.
Gain visibility into technician performance and staffing levels with real-time labor intelligence.
Automatically identify and monitor every vehicle in your service center using VisionAI—no tags or scans required.
Our native integrations and open APIs mean we can fit into your existing workflows and surface newfound insights where your people already do their work.
We collaborate closely with customers just like you to ensure PitCrew is tailored to the way you work, meaning minimal change management and rapid time-to-value. Find out how PitCrew meets the needs of your business by exploring the industries below.