Leverege LLC, a Maryland limited liability company (“Leverege”) strives for transparency and trust when it comes to protecting your privacy and we aim to clearly explain how we collect and process your information. It’s important to us that you should enjoy using our products, services, and website(s) without compromising your privacy in any way. This Privacy Policy outlines how we collect, receive, use, store, share, transfer and process different types of personal and behavioral information, and the reasons for doing so, when you interact with our websites, product and services, and any other sites or services that link to this Privacy Policy. This Privacy Policy also describes your choices and rights with respect to your Personal Information, including your rights of access and correction of your Personal Information. For the purposes of this Privacy Policy “Personal Information” means any information relating to an identified or identifiable individual. Please also refer to our FAQ section. Alternatively, you can get in touch directly with our Privacy Team; their details included in our “Contact Us” section.
You should read this Privacy Policy in conjunction with our End User License Agreement located at [https://www.leverege.com/legal/end-user-license-agreement] and ensure that you understand how we collect and use your information.
If you do not agree with this Privacy Policy, you should not use our websites, product and services, or any other sites or services that link to this Privacy Policy.
This Privacy Policy will be updated from time to time. Please refer back regularly to keep yourself updated.
Sections in this Privacy Policy:
This Privacy Policy applies to “users” or our website and “customers” who purchase, subscribe to, or interact with our products or services. This includes event attendees, subscribers, website users, app users etc. Users, customers, event attendees, subscribers, website users, and app users may be referred to herein collectively as “you” or “your”.
When you interact with us via our websites or any sites or services that link to this Privacy Policy or use or access any of our products or services, we may collect Personal Information and other information from you, as further described below.
We collect Personal Information from you when you submit web forms or interact with our websites, for example by subscribing to a Leverege blog, signing up for a webinar, subscribing to one of our services or requesting customer support. We may ask for your email address, first and last name, job title, and other similar business information. You are free to explore some of our websites without providing any Personal Information about yourself.
When you use any of our online platforms or apps, we collect Personal Information that helps us to deliver the service you have chosen and to improve your experience. This is done through cookies and other technologies. Examples of the type of Information we may collect are:
When you visit, use and interact with our products and services (collectively, the “Services”), we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) are visited, the domains our visitors come from, and which browsers people use to access the Service, broad geographical information, and navigation pattern. In particular, the following information is created and automatically logged in our systems:
Please note that if you limit the ability of websites to set cookies, you may be unable to access certain parts of the website and you may not be able to benefit from the full functionality of the Services. Advertising networks may collect Personal Information through the use of cookies. Most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit the Network Advertising Initiative’s online resources at http://www.networkadvertising.org and follow the opt-out instructions there. If you access the website on your mobile device, you may not be able to control tracking technologies through the settings.
There is certain Personal Information that we need in order to provide the products and services that you have chosen. For example, we collect your email address in order to provide you with our newsletter. You can also volunteer to disclose additional information which may not be essential for us to deliver a service to you. By providing it, you help us to ensure we communicate with you in a way that’s most relevant, useful and engaging for you. We may collect and ask for additional Personal Information when you register, subscribe or make use of our products or services in any way, for example in person, via our marketing campaigns, via phone or mail orders, or our websites.
We have pages on social media sites like Twitter and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
When you register for an event, we collect Personal Information such as name, address, phone number, and email address. We use this Personal Information to communicate with you and in some cases facilitate your registration. Additionally, we may share your registration data with service providers of those events in order to provide event information and improve your experience at those events.
We collect Personal Information when you sign-up for a Leverege account, create or modify user information, set preferences, or provide any other related information to access or utilize our products and services.
We collect payment and billing information when you register for paid products or services. For example, we may ask you to provide a billing address, or a billing contact for your Leverege account. If you give us payment information, we will use it solely as authorized by you in accordance with this Privacy Policy.
You may also provide payment information, such as a credit card number or bank account numbers, when purchasing products or services. We use secure third-party payment service providers to manage payment processing, which is collected through a secure payment process.
We do not track or collect any sensitive information about you. This includes race, ethnicity, religion, political opinion, biometric data for the purpose of uniquely identifying you, genetic or health status, and sexual orientation.
We primarily use your Personal Information for the purpose of delivering the products and services that you have chosen and to personalize your interactions with you.
We may also use your Personal Information for the following purposes:
We need your consent to use your Personal Information for some specific purposes such as marketing, brand response communications, and personalized advertising. Ways in which we will use your information if you consent are as follows:
You may withdraw your consent or object at any time to Leverege processing your Personal Information for the purposes of direct marketing, or for any other purposes for which your consent is required. Please contact us to do so.
Other than where we have asked for your consent, we mainly rely on two other separate bases to lawfully use your Personal Information. First, we need to use your Personal Information in certain ways to provide our products or services to you, in accordance with our contracts with you or your employer. In this case, it is necessary for us to use your Personal Information so that we can deliver the products or services you have chosen. Second, as described in more detail below, in certain cases, we may use your Personal Information where necessary to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests:
You have the right to object to any of the above uses of your Personal Information, please contact us if you wish to do so. We will consider all objections reasonably, but there may be legal reasons where we deem that the use of your Personal Information is still appropriate. We will respond and explain our decision to you in a timely manner, in any event, no later than one month after our receipt of your request.
Leverege publishes content on social media platforms e.g., Twitter, Facebook, LinkedIn through both “organic” and “paid” methods to reach current and potential readers:
We may place one or more social media platform “tags” on our website in order to better understand how Leverege may be of best value to you by providing you with the most relevant content available according to what you have chosen to read on our own websites. These tags only record information around events to help us understand if you are registered or subscribed with us, so that we may use your reading preferences to provide more relevant content and/or offers to you, on social media platforms, e.g., removing subscription offers from your feed if you are a current subscriber.
We do not have direct access to your Personal Information on your social media platforms.
To enable us to personalize the content and advertising you see (including on social media), we may use your interaction and browsing behavior or preferences (such as how and what you read on our websites and our apps) to create audience profiles. This is to enable content and message personalization, and in some cases, advertising to be delivered to you or a group of users (an audience) with similar interests to you. This can be done both on our site and on those of third parties.
We may analyze your individual Personal Information to create a profile of your interests and preferences as a part of an audience. These insights are used to help us make marketing decisions so that we can ensure our messages are relevant to you. There are times we may use additional information available from external sources to help us do this effectively (see How we work with third parties section below).
You can choose to opt out of our audience profiling activity if you wish. This does not mean that you will no longer see advertisements, it just means that the advertisements you will see are no longer personalized to your interests. Please contact us to do so.
We may also work with third parties to identify individuals who may be interested in our products and services or in some cases our sponsors / advertisers’ products and services. These third parties may give us access to your Personal Information, if you have allowed them to do so. In any communication you receive from us, through these third parties, we make sure to identify ourselves (and them) so that you know who has access to your Personal Information.
IMPORTANT: Please note that the collection, use, and disclosure of Personal Information by these third parties are described in their own privacy policies, and consequently may differ from that set out in this Privacy Policy. We are not responsible for those third party privacy policies, and you should ensure that you have read and understood all applicable privacy policies before proceeding.
We securely store your Personal Information and hold it only for as long as we need to in order to provide our services and products to you in accordance with (i) applicable law, or (ii) as long as is set out in any relevant contract you have with us.
If you request us to no longer contact you, for example with marketing communications, we will retain the minimum amount of Personal Information about you so that we can ensure we remove you from any future communications. Please note that if you ask us to completely remove all Personal Information about you, and you subsequently use our products and services at a later date, we will no longer be able to recognize your previous request to not be contacted, which is why we would keep it and suppress it in line with industry standards.
As the internet is a global environment and we work with third parties across the globe, collecting and using your Personal Information may involve the transfer of this Personal Information internationally, including outside of the European Union. By using our products and services you acknowledge and agree to your Personal Information being transferred in this way, including to jurisdictions outside the European Union.
We maintain strict policies to ensure all Personal Information that is transferred is done safely and securely.
Leverege stores information about visitors to our website and users on servers located in the United States. By using our Services, you consent to the storage of your information inside the United States. If you are using the Services from outside the United States including from the European Union, you should know that your Personal Information will be transferred to and stored in servers located in the United States. The data protection and other laws of the United States and/or other countries might not be as comprehensive as those in your country. By using the Services, you acknowledge the transfer, storing, and processing of your Personal Information in and to the United States.
Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority.
Personal Information may be processed outside of the UK, Switzerland, and the EEA by Leverege or our service providers, including to process transactions, facilitate payments, and to provide support services. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your Personal Information on our behalf. By submitting your Personal Information or using our Services, you consent to this transfer, storage, and processing by Leverege and its processors.
We take information security seriously and have policies and procedures in place to ensure the Personal Information we hold on you remains safe. We limit who has access to your Personal Information and ensure that those who do are bound by contracts to keep your Personal Information availability restricted and safe.
Leverege does not intentionally, or knowingly, process Personal Information from individuals under the age of 16. When necessary, users under the age of 16 will be told not to submit any Personal Information. We will make every effort to delete any details of such users where a parent or guardian has informed us that these details have been collected.
Our websites, services or products may, from time to time, contain links to use or be on external sites. Leverege is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use. Similarly, if you are directed to our website from a third party, we are not responsible for the privacy policy or practices of the third party. We strongly recommend you read their privacy policy.
Cookies are small files that are created in your web browser when you visit any of our websites. Cookies help make your online experience more efficient and relevant to your interests. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages more efficiently.
We do not collect any cookies beyond those collected by Google Analytics.
You have the following data protection rights:
To exercise any of these rights, please contact us at dataprivacy@leverege.com:
Please note that to protect Personal Information, we may verify your identity by a method appropriate to the type of request you are making. Depending on where you reside, you may be entitled to empower an “authorized agent” to submit requests on your behalf. We will require authorized agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
We will respond to your request to change, correct, or delete your Personal Information within a reasonable timeframe and notify you of the action we have taken. In some instances, your rights may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights.
If you are a customer, prospect, or otherwise interact with a Leverege customer that uses our Service and would like to access, correct, amend or delete your data controlled by the customer, please contact the relevant customer directly. Leverege acts as a processor for our customers and will work with our customers to fulfill these requests when applicable.
You may unsubscribe from our marketing communications through one of the following methods:
Customers cannot opt out of receiving transactional emails related to their account with us or the Service.
If you are a California resident, please visit our Notice of California Privacy Rights (www.leverege.com/legal/privacy-supplement-california-residents) for additional information related to, and a description of your rights under, California law.
If you have questions about this Privacy Policy or about your Personal Information, please send correspondence to us at the following address:
Leverege, LLC
Attn: Data Privacy Manager
17701 Huntmaster Ct.
Woodbine, MD 21797
Alternatively, you can use the email address: dataprivacy@leverege.com
You can contact our data privacy manager as set out in our ‘Contact Us’ section above.
You can contact us at any time. A member of our data privacy team will speak to you regarding your request.
You can update your preferences at any time and you can also opt out of email marketing by clicking the unsubscribe link at the bottom of our emails. For other parts of Leverege you can contact us.
If you have a complaint regarding any aspect of your personal information or this Privacy Policy, please write directly to the data privacy team.
Yes, just contact us. We will consider your request and take appropriate action which may mean that we suppress it, rather than delete it, to ensure that we can still follow your preferences as to whether or not we can market to you.
You can update it at any time via your online account, or just contact us.
You have a right to ask us for Personal Information we hold about you, please email us at dataprivacy@leverege.com with “Subject Access Request” in the subject line, so that we can respond as promptly as possible.
You also have the right to ask us to update, delete, or stop processing Personal Information we hold about you. However, please note that there are circumstances in which complete erasure of your Personal Information or ceasing to process your Personal Information will not be possible for operational, legal and business reasons. This may include if you remain a customer for whom we need to provide services, or if you wish us to no longer contact you for marketing purposes. In this case we may need to retain some of your Personal Information securely in order to facilitate this request by, for example, keeping you on a “do not contact” or suppression list. This will be the only purpose for which your Personal Information will be used if this is the case.
From time to time, we may make changes to the Privacy Policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here regularly.