Leading companies like Schnucks Markets have implemented ExpressLane wherever they have lines of people or vehicles, delighting customers with shorter wait times and faster service.
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The ExpressLane Product Guide – 2025 shows how today’s top grocers, retailers, and casinos are gaining a competitive edge with real-time customer journey tracking and queue intelligence. Learn how to reduce friction, shorten service times, and elevate the in-store experience through AI-powered insights.
ExpressLane maps each shopper’s journey in real time—from the moment they enter through specific aisles, counters, and queues. This granular location intelligence helps you understand dwell patterns, high-traffic zones, and underutilized areas to improve store layout, merchandising, and staffing.
Waiting in line is where many customers decide to stay or leave. ExpressLane’s AI surfaces queue length, dwell time, and lane performance to trigger alerts and recommendations—empowering managers to act before customers abandon carts. The results:
By combining journey analytics and smart queue intelligence, ExpressLane becomes the command center for in-store operations. You'll also learn how to:
This white paper is a must-read for:
Unlike legacy systems that focus solely on foot traffic or queue lengths, ExpressLane delivers:
✅ Full-store coverage using existing camera infrastructure
✅ Integrated journey + queue insights for a unified view of in-store behavior
✅ Built-in intelligence with real-time alerts and operational recommendations
✅ Easy API & software integrations to fit seamlessly into your tech stack
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