Join leading companies like CarMax, Discount Tire, and Yamaha who are using Leverege to transform their real-world operations.
We’ve successfully received your information and we’ll get in touch with you soon :)
Join leading companies like CarMax, Discount Tire, and Yamaha who are using Leverege to transform their real-world operations.
We’ve successfully received your information and we’ll get in touch with you soon :)
Leading companies like CarMax have implemented AutoTrace to track hundreds of thousands of mobile assets, like vehicles and car keys, reducing costs and driving new revenue.
We’ve successfully received your information and we’ll get in touch with you soon :)
Leading companies like TPI Composites rely on WorkWatch to improve production efficiency, security and safety with complete operational visibility.
We’ve successfully received your information and we’ll get in touch with you soon :)
Leading companies like Discount Tire have implemented PitCrew in all their service centers to achieve maximum performance and throughput.
We’ve successfully received your information and we’ll get in touch with you soon :)
Leading companies like Schnucks Markets have implemented ExpressLane wherever they have lines of people or vehicles, delighting customers with shorter wait times and faster service.
We’ve successfully received your information and we’ll get in touch with you soon :)
If your service center isn't actively tracking bay utilization, you're leaving revenue on the table
Yet many shops still overlook one critical metric: bay utilization. If your service center isn't actively tracking bay utilization as one of your key metrics, you're likely leaving revenue on the table and missing out on opportunities for operational excellence. Here’s why tracking bay utilization should become a top priority:
Each service bay represents potential revenue. Tracking utilization gives you a clear understanding of how effectively you're using your resources. High utilization rates mean you're efficiently turning your bays into consistent revenue generators, while low utilization signals room for growth.
PitCrew, an AI-powered bay intelligence product, had one customer increase their daily services per store by up to 6 simply by better managing bay usage. With a clearer understanding of which bays were idle and when, the shop was able to optimize scheduling and staff deployment to capture more revenue without extending hours.
Customers value quick turnaround times and reliability. When bays sit empty unnecessarily or are inefficiently managed, service times extend, causing frustration and potentially driving customers away. Efficient bay management leads to quicker service completions, happier customers, and stronger loyalty.
Tracking bay utilization helps managers align staffing with actual demand. Understanding utilization trends enables smarter staffing decisions, reducing unnecessary labor costs while ensuring technicians are always productive.
One PitCrew customer used utilization and performance data to uncover training gaps among newer technicians. By identifying underperformance through bay tracking, they implemented targeted coaching and quickly brought productivity up across the board.
Utilization data provides valuable insights to identify strengths and weaknesses in your operations. Proper tracking of delay reasons can uncover unexpected issues—such as incomplete invoices or incorrect instructions from the front end—that drain valuable time.
For example, a PitCrew customer discovered that a surprising number of delays originated not from the bays but from the front desk. With "invoices incomplete" and "incorrect instructions" flagged as top delay reasons, the shop adjusted its front-end processes and significantly improved overall efficiency.
Introducing gamification elements to track bay utilization can significantly boost staff engagement and productivity. By setting clear, measurable goals and creating leaderboards or reward systems based on bay usage and efficiency metrics, you motivate technicians to perform at their best. Friendly competition encourages continuous improvement, increases morale, and ultimately enhances overall operational efficiency. One PitCrew customer saw dramatic improvements in technician output when bay utilization metrics, service times, and vehicle throughput were displayed in real time on monitors in the service bays. Staff began competing to outperform one another, resulting in a consistent performance lift across all bays.
Tracking bay utilization isn't just about maximizing profits—it's also about elevating your service center’s overall efficiency, productivity, and customer satisfaction. The shops that master bay utilization tracking today will be tomorrow's market leaders, transforming operational data into actionable success.
Ready to take control of your bay utilization and unlock new levels of performance? Get PitCrew today and start making every minute—and every bay—count.
.svg)
